Front Of House TrainingWhat areas does this include?
CommunicationWhat types of communication do we evaluate and train your people in?
- telephone skills
- face to face conversation
PresentationWhy this is important to be aware of even in Automotive?
“Only one chance to make a good first impression”
OrganisationWhat does this mean and what does it apply to?
- identifying and prioritising tasks
- effectiveness in workshop processes
- understanding workshop workflow management